Shipping, Return & Refund Policy


• We delivers free for all orders across India

• All orders are shipped out in 2-4 business days after being accepted. Public holidays and weekends are not considered business days.

• Depending on the destination city, delivery may take 1-4 business days after dispatch.

• The registered email address and WhatsApp account receive the dispatch information with the tracking number.


• Deliveries may take up to 3-5 business days. Due to high rush, there might be a delay. We are doing everything to get your order delivered on time, we appreciate your patience and sincerely apologize for the inconvenience.

• Business days exclude public holidays and weekends


• Orders can be returned within 7 days from the date of delivery.

• Special sale items are non-returnable and non-exchangeable ( clearance sales, seasons sales,) the same will be notified at the offer page itself

• Orders for which packaging is damaged, or seal broken should not be accepted. Any such consignment, if accepted, cannot be returned.

• Items will be considered for return only if product/price tag is intact, and the product has not been used/washed/damaged

• The item to be returned should be packed properly and handed over to the courier person.

Please Note: Exchanges/Return will only be allowed once against an order ID.


• After the product is picked up from your end, your refund will be processed within 5-7 business days. COD Orders are eligible for:

• Store credits(wallet refund) /Gift cards/ Account refund against return.


We need an unboxing video to claim a return for a damaged /wrong/ missing product.

Returns for damaged/wrong/ missing products that do not include an unboxing video will not be accepted.


• You can be exchanged within 7 days from the date of delivery.


Please Note:Exchanges/Return will only be allowed once against an order ID.


• Cancellation requests are accepted before the product is shipped. Customers can be place the request by sending a mail to  In case of prepaid orders, the refund amount will be credited back to the account within 10 days.


We reserve the right at its sole discretion to refuse or cancel any order. Reasons that may lead to orders cancellations are unavailable quantities, errors in product or pricing information, or problems identified by our credit and fraud avoidance department.

We may contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. For prepaid orders, the amount will be refunded to the original payment mode.

The customer agrees not to dispute the decision made by Eclat Furnish and accept the decision regarding the cancellation